“NPS is a key performance indicator of customer experience, categorizing users into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), with the NPS representing the percentage of Promoters minus the percent of Detractors, displayed in the range from -100 to 100.In the national capital, Airtel reached nearly 200 Mbps median download speed at 197.98 Mbps while Jio almost broke 600 Mbps (598.58 Mbps) since June 2022.
Ookla studied the increase in net promoter scores between 5G and 4G LTE and in each market 5G ratings were notably higher, except for South Korea. When it comes to how users rate their 5G experience, it’s actually more positive than you might expect. The challenge for many of these markets is that network performance is likely to degrade further unless network densification picks up.” How do people feel about 5G? Ookla says “As 5G adoption scales, it places more strain on the new networks. However, the US median 5G performance still lags behind many of the countries reviewed. Ookla says in the US that was thanks to T-Mobile and Verizon.
The US, Italy, and Qatar were the only three countries on the list to actually increase 5G download performance. “While headline 5G speeds impress, Speedtest Intelligence data lays bare the ups and downs of 5G performance for consumers, even in early launch, advanced 5G markets.”Īlong with the median 5G download speed, the chart shows the bottom and top 10% speeds too.ĭigging further, many countries saw a decrease in 5G speed over the last year.
Published on its blog today, Ookla shared three key insights from its latest research: 5G performance varies considerably, “median 5G performance is declining in many early launch 5G markets,” and net promoter scores for 5G are significantly higher than 4G LTE in the majority of markets, but those are dropping.įirst, Ookla shows the wide range of 5G speeds across 16 different countries. Read on for all the details and share your experience in our 5G poll. But instead of stopping there, it’s gathered customer feedback on how users feel about the latest generation cellular connectivity. A new report from Ookla today looks at 5G performance in 16 countries around the world.
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